Support
Contact
Email support@ingreview.com (or feedback@ingreview.app) and include:
- The email or sign-in method on your account
- Device type (iPhone / Android) and app version if you know it
- A short description of the issue or request
We typically respond within 1–2 business days.
Common questions
How do I delete my account or data?
In the app: Profile → Data & privacy and follow the delete account flow. You can also email us from the address on the account. See the Privacy Policy.
How do I cancel IngreView Care / Pro?
Subscriptions are managed by Apple or Google. Cancel renewal in your Apple ID Subscriptions settings or Google Play subscriptions. Uninstalling the app does not cancel billing.
Why was an analysis wrong?
Label photos, OCR, AI summaries, and barcode databases can be incomplete. Always trust the physical package for allergens and safety-critical decisions. You can confirm or correct products in-app to help the shared catalog.
Do you sell my data or scores to brands?
No. We do not sell personal information, and brands cannot buy a better score. See Privacy for how data is handled.
Store / partner reviewers
IngreView is a real consumer product (mobile app + public website) with published Privacy, Terms, Affiliate disclosure, and this Support page. Site: https://ingreview.com.
Legal documents
Get the app
IngreView for iOS and Android is preparing for TestFlight / store release. When App Store and Google Play listings go live, download buttons on the homepage will point here to the official store URLs.
Prefer email? Write support@ingreview.com with your platform (iPhone / Android) and we’ll reply when builds are available.
Public support URL
Use this page for App Store / Play / partner support URLs:
https://ingreview.com/support/